France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Not receiving collaboration email

    Hi Bekki,  Welcome to the Box Community, I'm happy to help! This would be something Product Support team would like to investigate with you and may require specific account information such as the ...

  • Official comment
    1. Community
    2. Support Forum
    3. Unable to Edit Doc - Getting Sync Error

    Hi Everyone,  Welcome to the Box Community and we appreciate you bringing this matter to our attention! After a thorough investigation by our engineering team, it was determined that we needed to r...

    1. Community
    2. Support Forum
    3. Delete Custom Apps

    Hi John,  I've reached out to the team and you should be receiving a response soon from one of our support people. We appreciate your patience and participation in this forum. Regards,

    1. Community
    2. Support Forum
    3. storage used

    Hi Arya,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files/ folders in your account, so you should now be seeing the correct data and storage ...

    1. Community
    2. Support Forum
    3. Delete Custom Apps

    Hi John,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmatio...

    1. Community
    2. Support Forum
    3. Relay Diagram

    Hi Lisa,  Welcome to the Box Community, I'm happy to help! At present there is no option to print or export Box Relay workflow. I appreciate your feedback and would highly recommend that you send t...

    1. Community
    2. Support Forum
    3. Passwords for Partnering Organization

    Hi David,  Welcome to the Box Community, I'm happy to help! If an external collaborator is having issue logging in to their Box account, please have them go to Support.box.com > Support > Contact S...

    1. Community
    2. Support Forum
    3. Sharing a folder - how can this be so hard!

    Hi there,  Welcome to the Box Community, I'm happy to help! Can you open a browser (ex. Chrome or Firefox) and go to Box.com then login to your account with your Box credentials? When you are logge...

    1. Community
    2. Support Forum
    3. Cannot download report from Box

    Hi Mihaela,  Welcome to the Box Community, I'm happy to help! I'm sorry to hear that you are having trouble downloading files from Box. We recommend you try the following troubleshooting tips to se...

    1. Community
    2. Support Forum
    3. Reduce Seats

    Hi Channin,  Welcome to the Box Community, I'm happy to help! To reduce the number of purchased seats (licenses) from your subscription, please have your account administrator submit a request to c...