France

1. Community
2. Support Forum
3. My collaborator cant see my uploaded files

Hi Jason, Welcome to the Box Community , and thanks for posting! I'd like to confirm if the affected user/ collaborator you mentioned is still having issue viewing your uploaded files? If yes, can ...

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• France
• January 04, 2022 19:01
• 0 votes

1. Community
2. Support Forum
3. Box Drive Stopped working

Hi Fabio and Nick,  I'm really sorry that the issue persists! Please go ahead and open a support ticket with our support team on this page and one of our representative with reach out to your to he...

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• France
• January 04, 2022 18:53
• 0 votes

1. Community
2. Support Forum
3. Installing Box app on Amazon Fire HD 10 tablet

Hi Mary,  Welcome to the Box Community, I'm happy to help! Upon checking, it looks like Amazon Fire HD 10 tablet uses it own "Amazon Fire OS" which is a not supported system to install Box applicat...

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• France
• December 30, 2021 18:38
• 0 votes

1. Community
2. Support Forum
3. Box Drive Stopped working

Hi Fabio,  Welcome to the Box Community! Can you try to manually reset your Box Drive following the steps in this article and see if that helps? If the issue persists, do you mind providing more de...

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• France
• December 30, 2021 18:29
• 0 votes

1. Community
2. Support Forum
3. Folders dont show on Desktop.

Hi Morena,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and create...

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• France
• December 29, 2021 19:29
• 0 votes

1. Community
2. Support Forum
3. Doesn't Box have any calendar functionality besides the incredibly lame Boxnote template?

Hi Randy,  Welcome to the Box Community!   The feature you are inquiring is currently not available in Box. I appreciate your feedback and would highly recommend that you send this directly to our...

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• France
• December 29, 2021 19:26
• 0 votes

1. Community
2. Support Forum
3. Hiding Login/Sign Up buttons of a shared link

Hi Sophia,  Welcome to the Box Community! Unfortunately, there is currently no way to remove or hide the login and sign up buttons that you see whenever you share a Shared link.   If this is somet...

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• France
• December 29, 2021 19:22
• 0 votes

1. Community
2. Support Forum
3. How to log into the WEBSITE on an iPad without the APP opening?

Hi Randy,  Welcome to the Box Community! This seems require that you change a few settings on your iPad's browser and apple support might be able to help. I also found this discussion in Apple foru...

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• France
• December 29, 2021 19:17
• 0 votes

1. Community
2. Support Forum
3. I need access to the folders deleted by Pinaka - Folder name - Migration Tracker

Hi Pavan,  Welcome to the Box Community! To help on this issue, you will need to reach out to your Box Admin managing the account of the previously employee so they can take action such as recoveri...

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• France
• December 28, 2021 18:10
• 0 votes

1. Community
2. Support Forum
3. Cancel my trial

Hi Vivienne,  Welcome to the Box Community! I am sorry to hear you have decided to cancel your Trial account. This would be something our Cancellations team can assist you with  so I went ahead and...

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• France
• December 23, 2021 19:03
• Edited
• 0 votes