France
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Recent activity by France-
Hi Ev, To further help look into this, I've gone ahead and created a ticket for you so that an agent can work directly with you. Please check your email for details and updates. Thanks for your ...
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Hi Raman, Welcome to the Box Community! Have you tried connecting with the person who shared the content to your or its owner? If a collaborative folder that you do not own is missing from your Bo...
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Hi Ev, Can you try to manually reset your Box Drive following the steps in this article and see if it helps resolve this issue for you? https://support.box.com/hc/en-us/articles/360043697494-Usin...
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Hi Bouangern, Welcome to the Box Community! This would be something our Billing Team can help address with you and upon checking, it seems you already have an open ticket for this request with ...
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Hi there, Welcome to the Box Community! This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help with your request. ...
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Hi Patrick, Welcome to the Box Community! Please make sure these users have their own Box account as it is required when Collaborating in Box and they must log in using their own Box credentials t...
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Hi Michael, Welcome to the Box Community! Have you checked to see if there are problem items that could be causing this? Box Sync provides detailed user notifications if a file cannot be synced. T...
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Hi there, Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information. It seems you already have an...
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Hi Peter, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and crea...
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Official comment Hi Clint, Welcome to the Box Community and thanks for your post in the forum! Have you checked out this article on Understanding the Sender's file storage and permissions? This may be relevan...