France

1. Community
2. Support Forum
3. Is there a way to tell who accessed my link and when?

Hi Tunza,  Welcome to the Box Community! This question seems the same with your previous question in another thread and unfortunately, there's no specific report for Shared links to see this inform...

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• France
• July 09, 2021 22:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. Can I see if a shared link was accessed?

Hi Tunza,  Welcome to the Box Community! Currently, there's no specific report for this type of request. If this is something you would like to be able to pull up in a report, I would highly recomm...

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• France
• July 05, 2021 18:37
• 0 votes

1. Community
2. Support Forum
3. Migrating from one Box EDU account to another at a different institution

Hi Mike,  Yes, that is correct! You can refer your colleague in this article to learn more about transferring folder ownership: https://support.box.com/hc/en-us/articles/360044196273-Managing-Colla...

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• France
• July 05, 2021 18:14
• 0 votes

1. Community
2. Support Forum
3. How to "Move" files when using Drag-and-Drop within macOS Finder

Hi Seviant,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and cre...

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• France
• July 02, 2021 21:12
• 0 votes

1. Community
2. Support Forum
3. Email

Hi Roosevelt,  Welcome to the Box Community! Are you receiving any sort of error message when sending an invitation to collaborate? If yes, can you share a screenshot here so we can take a closer l...

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• France
• July 02, 2021 18:56
• 0 votes

1. Community
2. Support Forum
3. Migrating from one Box EDU account to another at a different institution

Hi Mike,  Welcome to the Box Community! Unfortunately, there is not a utility in Box that will accomplish this. That being said, what the user can do is perform "folder ownership transfer". When pe...

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• France
• July 02, 2021 18:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. How can I help other's account's forcibly remove? or where should I ask?

Hi Takumi,  Welcome to the Box Community! This will require our Box Support team to work directly with your client who registered an account as this may require specific account information to reso...

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• France
• July 02, 2021 18:42
• Edited
• 0 votes

1. Community
2. Support Forum
3. How do you extend the Box timeout/auto logout period

Hi Leon,  Welcome to the Box Community! There is an option in available for admins in the Enterprise settings under the Security tab called "Session Duration for All Users" which allows them to set...

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• France
• July 02, 2021 18:37
• 0 votes

1. Community
2. Support Forum
3. Box Desktop not working on Windows 10 Pro

Hi Prof. Josef Meri, Welcome to the Box Community! I'm sorry to hear about the issue you encounter with your Box Desktop app. This will require our Box Support team to work directly with you so I'v...

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• France
• July 02, 2021 18:23
• 0 votes

1. Community
2. Support Forum
3. About Importrange function in spreadsheet

Hi Kan,  Welcome to the Box Community! I understand you would like to see if you can use "importrange" function in Box. This feature is unfortunately not supported in our integration. You can view ...

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• France
• July 02, 2021 18:17
• 0 votes