France

1. Community
2. Support Forum
3. Excel Online Column Control

Hi dpouliquen,  Welcome to the Box Community! Unfortunately, we do not have the functionality you asked about.  Since the Excel online is a product/service owned by Microsoft, and Box interacts wit...

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• France
• March 03, 2021 18:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. Notifications sent to me (owner) come from email of former consultant--

Hi there,  Welcome to the Box Community! Email notifications can also be adjusted at enterprise-wide, account-wide, and folder specific levels: Enterprise-wide email notifications: When email noti...

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• France
• March 02, 2021 23:22
• Edited
• 0 votes

1. Community
2. Support Forum
3. system extension failed to download

Hi Blair,  Welcome to the Box Community! Can you confirm if your Mac is running on  Apple’s New M1 Chip? If yes, at the moment, Box Drive is not yet supported on Apple devices running on the M1 chi...

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• France
• March 02, 2021 22:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. Collaboration report does not show all folders on the same level, does not show all levels

Hi Irin,  Welcome to the Box Community! Have you checked out this support article on Understanding Folder Permissions?   This may be relevant to your problem with the next steps!

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• France
• March 02, 2021 19:45
• 0 votes

1. Community
2. Support Forum
3. Downloading entire content

Hi Everyone,  Welcome to the Box Community! To answer your follow-up question on this post, the FTP will only show the content of the user logging in. There is not an equivalent to the content mana...

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• France
• March 01, 2021 23:05
• 0 votes

1. Community
2. Support Forum
3. multiple accounts (home and work)

Hi Michael,  Welcome to the Box Community! Unfortunately, this is not support and you can only install one Box desktop application into a computer. If you need to access both accounts on the same c...

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• France
• March 01, 2021 20:31
• 0 votes

1. Community
2. Support Forum
3. how do you contact support?

Hi Jim,  Welcome to the Box Community! When you log in to our support page (you must be logged in to your Box Account to authorize logging in to our support page) and select "Contact Support" from ...

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• France
• March 01, 2021 20:26
• 0 votes

1. Community
2. Support Forum
3. More than 1 email

Hi Sondra,  Welcome to the Box Community! You can only use one box account per email and there is no way to merge two separate accounts. If you only want to use just one Box account, say for exampl...

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• France
• March 01, 2021 20:17
• 0 votes

1. Community
2. Support Forum
3. Confirmation off new email adress fails

Hi there,  Welcome to the Box Community! We'd like to confirm if you are still having trouble confirming your account? If the issue persists, we have some tips that may help: Can you try to clear ...

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• France
• March 01, 2021 19:47
• 0 votes

1. Community
2. Support Forum
3. Missing folder

Hi there,  Welcome to the Box Community!   This will require our Box Support team to work directly with you and may require specific account information.    I've gone ahead and created a ticket for...

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• France
• March 01, 2021 19:39
• 0 votes