Confirmation off new email adress fails

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  • France

    Hi there, 

    Welcome to the Box Community!

    We'd like to confirm if you are still having trouble confirming your account?

    If the issue persists, we have some tips that may help:

    • Can you try to clear cache and cookies for your browser. Here is an article that walks through how to do this on the different browsers that Box supports?
    • Try logging in to your Box Account using different browsers and see if it makes any difference.
    • Try logging in to Box with add-ons or extensions disabled on your browser/s

    If you continue experience this problem, you may reach out to our product support team by clicking on the “Contact Support” link just above this page.


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