France

1. Community
2. Support Forum
3. Bulk Transfer

Hi David, Welcome to the Box Community! Box does not have direct migration method with Dropbox for transferring your content. You can use different download methods to download your contents from B...

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• France
• January 26, 2021 22:24
• 0 votes

1. Community
2. Support Forum
3. 2FA Phone Number Invalid Format

Hi Greg, Welcome to the Box Community!   This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf.   You should b...

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• France
• January 26, 2021 22:20
• 0 votes

1. Community
2. Support Forum
3. When will Box release updated Box App to work in Big Sur?

Hi Yvonne,  Welcome to the Box Community! Box Tools is now supported on the new M1 Processor. See the announcement here: https://support.box.com/hc/en-us/articles/1500000564381-M1-support-for-Box-T...

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• France
• January 26, 2021 22:15
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box Sync Notifications

Hi Shirley,  Welcome to the Box Community! There has not been any recent update on the Box Sync app that may have changed the behavior of how you are being notified. Box Sync actually provides deta...

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• France
• January 26, 2021 22:09
• 0 votes

1. Community
2. Support Forum
3. Box storage usage

Hi Russel,  Welcome to the Box Community!   This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf.   You shoul...

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• France
• January 26, 2021 22:02
• 0 votes

1. Community
2. Support Forum
3. Accidentally synced folders to my CPU

Hi William,  Welcome to the Box Community! You may unsync a folder in Box.com and the folder should disappear on its own from your computer once Box Sync completed the "unsync" process. Box Sync wi...

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• France
• January 26, 2021 21:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. Stop receiving notifications about items getting unshared

Hi Benjamin,  Welcome to the Box Community! Although Box provides users with controls to manage what types of email notifications they wish receive about their content, there are some email notific...

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• France
• January 26, 2021 21:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. CANCEL MY SUBCRIPTION

Hi Veronica,  Welcome to the Box Community! This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help look into this. ...

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• France
• January 26, 2021 20:52
• 0 votes

1. Community
2. Support Forum
3. Expiration date for shares

Hi Gerald,  Welcome to the Box Community!   This seems like it might be an issue that requires some account specific information, so I've submitted a case to Box Support on your behalf.   You shoul...

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• France
• January 26, 2021 20:35
• 0 votes

1. Community
2. Support Forum
3. Access and Updating folders, and files.

Hi there,  Welcome to the Box Community! If you have folders that you would like to share to other users so they can also access them on their Box, you may send them an invitation to "Collaborate"....

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• France
• January 26, 2021 20:29
• 0 votes