France

1. Community
2. Support Forum
3. Tag function

Hi Mary,  Welcome to the Box Community! This may have been disabled for your by your Box Administrator. To use tags in business or enterprise accounts, your administrator must grant sufficient perm...

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• France
• November 18, 2020 19:53
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1. Community
2. Support Forum
3. Improving user experience

Hi Nicolas, Welcome to the Box Community! For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all submissi...

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• France
• November 18, 2020 18:59
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• 0 votes

1. Community
2. Support Forum
3. Converting Word Documents to Google docs in Box

Hi Valerie,  Welcome to the Box Community! There is no way to convert your word documents to google docs in Box, you will have to convert your file first before uploading them to your Box account. ...

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• France
• November 17, 2020 22:59
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• 0 votes

1. Community
2. Support Forum
3. Shared a Link with Outside Collaborator

Hi Doug,  Welcome to the Box Community! It seems the link you shared is accessible to  "Invited people only" - these are the collaborators who has accepted your invitation to the folder. Since this...

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• France
• November 17, 2020 21:20
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• 0 votes

1. Community
2. Support Forum
3. Reached the 10GB upload max

Hi Farrah,  Welcome to the Box Community! To clarify, is your consultant a managed user of your Box organization or is he an external collaborator? If your consultant is a managed user of your acco...

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• France
• November 17, 2020 21:03
• 0 votes

1. Community
2. Support Forum
3. Data transfer after brexit

Hi Davy, Welcome to the Box Community! Box data centers are based in the United States. If you are interested to store your Data elsewhere, you may want to consider using "Box Zones". Box Zones can...

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• France
• November 17, 2020 20:49
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• 0 votes

1. Community
2. Support Forum
3. Forgot to cancel my trial account and need refund.

Hi Pratiksha,  Welcome to the Box Community! This will require Box Cancellations team to work directly with you. I've gone ahead and created a ticket for you so that an agent can work directly with...

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• France
• November 17, 2020 19:42
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• 0 votes

1. Community
2. Support Forum
3. System Extension Failed to Load - Big Sur

Hi All,  We appreciate you raising this issue to us, our engineering team is currently aware of this situation and continuously working for a fix.  In the meantime, please go ahead and submit your ...

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• France
• November 18, 2020 19:24
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• 0 votes

1. Community
2. Support Forum
3. Mapping Box Location to Windows Explorer

Hi Altijani,  Welcome to the Box Community! Unfortunately, this is something that's not supported in Box at the moment. If this is something you would like to be able to do, I would highly recommen...

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• France
• November 16, 2020 21:09
• 0 votes

1. Community
2. Support Forum
3. Even if delete some files, I don't have enough storage space

Hi Magnus,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect T...

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• France
• November 16, 2020 19:51
• 0 votes