France

1. Community
2. Support Forum
3. Search returns no results

Hi DM,  Welcome to the Box Community! Have you checked out our KB article on Search for Files, Folders, and Content?  It can take time between uploading or modifying a file for it to be fully inde...

• View comment
• France
• March 08, 2021 19:28
• -1 votes

1. Community
2. Support Forum
3. Offline Issues

Hi Steve, Welcome to the Box Community! We'd love to help out with the issue you encounter but can you be a little more specific and provide additional information? Are you having issue with Box Dr...

• View comment
• France
• February 18, 2021 18:32
• -1 votes

1. Community
2. Support Forum
3. Can't install Box Drive

Hi Gene,  Welcome to the Box Community! It sounds to me like you may have some remnants of a Drive install that previously failed. Can you try to use this tool from Microsoft to see if you can unin...

• View comment
• France
• February 16, 2021 21:34
• -1 votes

1. Community
2. Support Forum
3. Is there a way to invites someone with only Download and View permissions?

Hi Andrew,  Welcome to the Box Community! Yes, it is possible to invite a collaborator with "Viewer" permission which gives them the ability to only. view and and download the contents of the colla...

• View comment
• France
• February 12, 2021 19:42
• -1 votes

1. Community
2. Support Forum
3. Using Enterprise account tried to access the download link

Hi Darshan,  Thanks for clarifying your workflow here! Can you share this post and your questions to our Platform and Developers forum so that our specialists and members can share their insight on...

• View comment
• France
• February 04, 2021 19:02
• -1 votes

1. Community
2. Support Forum
3. M1 Chip Big Sur Issue

Hi Paul, Welcome to the Box Community! Box Drive support on the new Apple M1 chipset will not be on the latest update of the app. We will be releasing a Beta build of Box Drive that will be compati...

• View comment
• France
• January 28, 2021 20:28
• -1 votes

1. Community
2. Support Forum
3. Help all my box.com files disappeared!

Hi there,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have an...

• View comment
• France
• January 26, 2021 21:51
• -1 votes

1. Community
2. Support Forum
3. Folder has Disappeared

Hi Adrienne,  Welcome to the Box Community! To confirm, do you own the missing folder or is it owned by someone else?  If a collaborative folder that you do not own is missing from your Box account...

• View comment
• France
• January 06, 2021 18:57
• -1 votes

1. Community
2. Support Forum
3. Save a created Microsoft Form in Box

Hi Ilene,  Thanks for following up! The creator may have set restrictions to the form thus restricting you from accessing the content from third-party apps? As I'm not quite familiar with permissio...

• View comment
• France
• December 14, 2020 19:21
• -1 votes

1. Community
2. Support Forum
3. Intermittent slow uploads

Hi Stroltz,  Welcome to the Box Community!  This would be something our Support team would like to investigate with you and may require specific account information.   It seems you already have an ...

• View comment
• France
• December 10, 2020 18:46
• -1 votes