France

1. Community
2. Support Forum
3. Box Drive hangs BigSur

Hi there,  Welcome to the Box Community and thank you for your post! If you are continuously experiencing issues running Box Drive on your Mac, I would suggest reaching out to Box Support team so t...

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• France
• November 19, 2020 22:13
• Edited
• -1 votes

1. Community
2. Support Forum
3. Box Download App for Mac - isn't working!

Hi Andrea,  Welcome to the Box Community! Our engineering team is aware of this situation and continuously working for a fix.  In the meantime, please go ahead and submit your ticket about this iss...

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• France
• November 19, 2020 20:18
• -1 votes

1. Community
2. Support Forum
3. advanced search syntax for box drive

Hi Everyone,  For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all submissions and will consider whethe...

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• France
• November 19, 2020 18:21
• 0 votes

1. Community
2. Support Forum
3. Box Drive not working on Big Sur

Hi Douglas and Patrice,  Welcome to the Box Community and thanks for sharing your use cases here! Our engineering team is aware of this situation and continuously working for a fix.  In the meantim...

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• France
• November 16, 2020 21:39
• Edited
• -1 votes

1. Community
2. Support Forum
3. Error: Box "Drive's system extension failed to load"

Hi there,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a...

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• France
• November 12, 2020 20:45
• -1 votes

1. Community
2. Support Forum
3. Delete my Account

Hi there,  Welcome to the Box Community!  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details. For ref...

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• France
• October 26, 2020 18:24
• -1 votes

1. Community
2. Support Forum
3. Tags in Box Drive

Hi Nithya,  Welcome to the Box Community! At present, there isn't a way to sync down tags from Box.com to Box Drive.  If this is something you would like to be able to do, I would highly recommend ...

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• France
• October 20, 2020 20:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box in finder slowing down internet drastically

Hi Bodong,  Welcome to the Box Community! If you are experiencing the same issue, you may consult or submit a case with our support team to help look at your specific case.  To find the available ...

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• France
• October 19, 2020 18:39
• Edited
• -1 votes

1. Community
2. Support Forum
3. Simple Filename search not working

Hi Suddha,  Welcome to the Box Community! Have you checked out the tips and guidelines provided in this article when searching in your Box account? https://support.box.com/hc/en-us/articles/360043...

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• France
• October 19, 2020 18:24
• -1 votes

1. Community
2. Support Forum
3. Share folders are not visible

Hi Tom,  Welcome to the Box Community! It looks like you have been given a "Shared link" thus to access those shared folders, you would need the link shared to you. If you wish to see the folders i...

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• France
• October 05, 2020 16:20
• -1 votes