France

1. Community
2. Support Forum
3. Need a signed BAA

Hi Ryan,  Welcome to the Box Community!  Have you checked this article on Box HIPAA and HITECH Overview and FAQ ? There's a section in the article discussing on how to request for a signed a HIPAA ...

• View comment
• France
• December 07, 2020 18:21
• -1 votes

1. Community
2. Support Forum
3. "Open with Excel online" option not working

Hi Stefano,  Welcome to the Box Community! Have you contacted your Box administrator to see if they made changes with your organization's settings, specifically in using such application? Excel or ...

• View comment
• France
• November 23, 2020 21:00
• -1 votes

1. Community
2. Support Forum
3. Box Drive hangs BigSur

Hi there,  Welcome to the Box Community and thank you for your post! If you are continuously experiencing issues running Box Drive on your Mac, I would suggest reaching out to Box Support team so t...

• View comment
• France
• November 19, 2020 22:13
• Edited
• -1 votes

1. Community
2. Support Forum
3. Box Download App for Mac - isn't working!

Hi Andrea,  Welcome to the Box Community! Our engineering team is aware of this situation and continuously working for a fix.  In the meantime, please go ahead and submit your ticket about this iss...

• View comment
• France
• November 19, 2020 20:18
• -1 votes

1. Community
2. Support Forum
3. advanced search syntax for box drive

Hi Everyone,  For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all submissions and will consider whethe...

• View comment
• France
• November 19, 2020 18:21
• 0 votes

1. Community
2. Support Forum
3. Box Drive not working on Big Sur

Hi Douglas and Patrice,  Welcome to the Box Community and thanks for sharing your use cases here! Our engineering team is aware of this situation and continuously working for a fix.  In the meantim...

• View comment
• France
• November 16, 2020 21:39
• Edited
• -1 votes

1. Community
2. Support Forum
3. Error: Box "Drive's system extension failed to load"

Hi there,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a...

• View comment
• France
• November 12, 2020 20:45
• -1 votes

1. Community
2. Support Forum
3. Delete my Account

Hi there,  Welcome to the Box Community!  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details. For ref...

• View comment
• France
• October 26, 2020 18:24
• -1 votes

1. Community
2. Support Forum
3. Tags in Box Drive

Hi Nithya,  Welcome to the Box Community! At present, there isn't a way to sync down tags from Box.com to Box Drive.  If this is something you would like to be able to do, I would highly recommend ...

• View comment
• France
• October 20, 2020 20:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Box in finder slowing down internet drastically

Hi Bodong,  Welcome to the Box Community! If you are experiencing the same issue, you may consult or submit a case with our support team to help look at your specific case.  To find the available ...

• View comment
• France
• October 19, 2020 18:39
• Edited
• -1 votes