France

1. Community
2. Support Forum
3. Box on Huawei phones

Hi there,  Welcome to the Box Community, I'm happy to help! The 'Box for Android' application can be installed to all versions of Android released within the last three years. If your Huawei phone ...

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• France
• November 18, 2022 14:49
• 0 votes

1. Community
2. Support Forum
3. Listing of what files did not transfer

Hi Denise,  Welcome to the Box Community, I'm happy to help! The best way that I could think of is to run a User Activity report, Running reports is available to Admins of a Business or Enterprise ...

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• France
• November 18, 2022 14:42
• Edited
• 0 votes

1. Community
2. Support Forum
3. Unable to open and download documents in Box (bis)

Hi Sokhna,  Thanks for your update. It sounds like your computer may have some settings or it could also be a firewall or proxy that is blocking your access/ downloads from Box. This would be bette...

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• France
• November 17, 2022 19:46
• 0 votes

1. Community
2. Support Forum
3. agreemnet

Hi Rad,  Welcome to the Box Community, I'm happy to help! To request a copy of your Box contract/agreement, you will need to contact you Account Representative. If you do not know who your assigned...

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• France
• November 17, 2022 19:15
• 0 votes

1. Community
2. Support Forum
3. Cannot see files uploaded by collaborators

Hi Sandra,  Welcome to the Box Community, I'm happy to help! If you are using Box Drive to access your Box files/ folders on your desktop, and noticed that some updates don't reflect in Box Drive f...

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• France
• November 17, 2022 19:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. Copying multiple file names at once and pasting into spreadsheet

Hi Gregory,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've...

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• France
• November 17, 2022 19:06
• -1 votes

1. Community
2. Support Forum
3. Sending a notification for task rejection in a workflow to group

Hi Miranda,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to look into and may require specific account information.  I've gone ahead...

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• France
• November 17, 2022 18:27
• 0 votes

1. Community
2. Support Forum
3. Email on Suppression List - how to remove

Hi there,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an ...

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• France
• November 17, 2022 18:18
• 0 votes

1. Community
2. Support Forum
3. Approval from the manager_upgrade an account

Hi Margot,  Welcome to the Box Community, I'm happy to help! It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issue...

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• France
• November 17, 2022 17:50
• 0 votes

1. Community
2. Support Forum
3. Box 2.28.292 is not running under BigSur 11.7.1

Hi Cathrin,  Welcome to the Box Community, I'm happy to help! Please try updating your macOS version with the latest macOS 13 as Box Drive supports the two latest major macOS versions for those usi...

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• France
• November 17, 2022 15:30
• Edited
• 0 votes