France
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Recent activity by France-
Hi there, Welcome to the Box Community, I'm happy to help! If you wish to reduce your current number of seats, this can be requested with Box cancellations team as stated in this article: https://...
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Hi Rajendra, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information. I'v...
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Hi Sammy, I've checked your account and it seems to be reflecting now the correct storage and data value. If you need more storage, you may opt to upgrade your account, or delete more contents to...
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Hi Clark, Welcome to the Box Community, I'm happy to help! Unfortunately, we don't currently offer the feature you asked about. I appreciate your feedback and would highly recommend that you send ...
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Hi Tomo, Thanks for responding back! If you would like reduce the number of your purchased seats (licenses), please go ahead and submit a request to cancel@box.com. Kindly include the total number...
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Hi Sammy, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I'v...
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Hi Arthur, Welcome to the Box Community, I'm happy to help! From the screenshot you shared, it looks like you are using Box Drive to access your Box files in your computer. Can you try logging out...
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Hi Tomo, Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be...
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Hi Tomo, Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be...
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Hi Jürg, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've...