Storage reset please
AnsweredPlease run the script to reset my storage. I have deleted a ton of files and would like to use my account again please.
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Hi Sammy,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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Hi Sammy,
I've checked your account and it seems to be reflecting now the correct storage and data value. If you need more storage, you may opt to upgrade your account, or delete more contents to be able to upload new items in your Box.
Let me know if you have questions and I will do my best to help!
All the Best,
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