France

1. Community
2. Support Forum
3. Indesign not able to make a pdf & links not connecting

Hi Heather,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've...

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• France
• October 18, 2022 19:43
• 0 votes

1. Community
2. Support Forum
3. Auto sync to main Box account

Hi Steve,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've g...

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• France
• October 18, 2022 19:39
• 0 votes

1. Community
2. Support Forum
3. My account was accessed from a different state

Hi Eduard,  Welcome to the Box Community, I'm happy to help! Geolocation can be imprecise and also influenced by use of a VPN. If you believe your account has been compromised, we highly recommend ...

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• France
• October 18, 2022 19:36
• 0 votes

1. Community
2. Support Forum
3. email confirmation link

Hi Melissa,  Welcome to the Box Community, I'm happy to help! You may also verify your account by requesting a password reset link for your Box. Please follow the steps provided in this article on ...

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• France
• October 18, 2022 19:25
• 0 votes

1. Community
2. Support Forum
3. Armazenamento Cheio

Hi Rafa,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I've...

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• France
• October 18, 2022 19:21
• 0 votes

1. Community
2. Support Forum
3. After entering email and password box interface just disappears and no login happens

Hi there,  Welcome to the Box Community, I'm happy to help! Can you please try to : Manually Reset Box Drive as mentioned in the article, and then Retry logging into Box Drive to see if issues co...

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• France
• October 18, 2022 19:19
• 0 votes

1. Community
2. Support Forum
3. Incorrect usage

Hi there,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'v...

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• France
• October 18, 2022 19:05
• 0 votes

1. Community
2. Support Forum
3. Default View

Hi there,  Welcome to the Box Community, I'm happy to help! There is currently no option to set the default view when creating an embed widget to "Grid" instead of "List view". If this is something...

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• France
• October 18, 2022 18:57
• 0 votes

1. Community
2. Support Forum
3. relay

Hi there,  Welcome to the Box Community, I'm happy to help! Have you checked out this articles on Understanding Triggers and Outcomes in Relay?: https://support.box.com/hc/en-us/articles/3600436958...

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• France
• October 18, 2022 18:47
• 0 votes

1. Community
2. Support Forum
3. can't see the AS Run files Master Control says they uploaded

Hi Diana,  Welcome to the Box Community, I'm happy to help! If you do not see the files others uploaded in a folder you are part of, please reach out to them and confirm if they've uploaded to the ...

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• France
• October 18, 2022 18:41
• 0 votes