Shawn Sackenheim
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Activity overview
Latest activity by Shawn Sackenheim-
Shawn Sackenheim commented,
That's helpful, thanks again!
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Shawn Sackenheim commented,
Fantastic suggestion, they are indeed on 0.5.11 of Huntress. Just started looking but do you happen to have a rollback solution for 0.5.7?
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Shawn Sackenheim commented,
Updating here that we went through another uninstall of Box and I deleted ProgramData folder and Registry entries as suggested here. Same problem persists.
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Shawn Sackenheim created a post,
Windows 11 User "Invalid device" error on editing files
CompletedHello, We have one user on Windows 11 who is no longer able to save, delete, or rename any files. This just started happening over the last 2 days. Box Tools is installed. Box app is up to date. We...
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Shawn Sackenheim commented,
No suggestions here but it's interesting we just had a user with the same "invalid device" error when deleting a file. On Windows for our user.
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Shawn Sackenheim created a post,
'Box Drive has failed to update to 2.31.64'
CompletedWe have a Mac user who has installed version 2.30.88 from Box's download page. After installation it attempts to update to 2.31.64 and fails. We have uninstalled manually and with the Uninstall Box...
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Shawn Sackenheim commented,
We deploy Box updates to 20+ Macs and have only 1 user (so far) who has this issue. MacOS 10.15.7 here.