katrinaa
- Total activity 36
- Last activity
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Activity overview
Latest activity by katrinaa-
katrinaa commented,
Hi , Welcome to the Box Community and thanks for your first post in the forum! If you want to change the email address on your Box account, you need to add more email address then make that ...
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katrinaa commented,
Hi , Welcome to the Box Community and thanks for your first post in the forum! A direct link is a web address (URL) that links directly to a file (without using Box Preview). However, there ar...
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katrinaa commented,
Hi , Thanks for your post in the Community! Can you confirm your account type? Video Preview is only available to Business level Box accounts and above. Free or personal users can preview vide...
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katrinaa commented,
Hi , Sorry to hear that you're having a problem with Box Sync! Would you mind collecting your Sync Logs then submit it to our Support Team to help you directly? Here's how: How Do I Submit Sy...
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katrinaa commented,
Hi , Thanks for your post in the community! Unfortunately, the email notifications for Collaboration Invite and Accepted is automatic so we have no way of disabling the settings for that. Howe...
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katrinaa commented,
Hi , Thanks for your post in the community! Could you provide more information or even a screenshot so we can check further? Is this a Box sync or Box drive error?
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katrinaa commented,
Hi , Thanks for your post in the community! It will include external user's information when you run a report for file management in the user activity section. However, the log in activity for...
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katrinaa commented,
Hi and , Thanks for your post in the community! As part of the workaround suggested by , we have 2 options that you can use to track the activities done on your files. You can use Access Stat...
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katrinaa commented,
Hi , Thanks for your post! If you have a Business Plus or an Enterprise Account, you have an unlimited collaborators. However, that collaborator should have an existing Box account specially w...
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katrinaa commented,
Hi Welcome to the Box Community and thanks for your first post in the forum! Here's how you clear cache on iOS: Settings> Cache> Clear All Cache Files. Hope it helps! Be sure to read ...