AJ
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Recent activity by AJ-
Hi Tony, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for upd...
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Hi Elyssa, Welcome to the Box Community! If you can’t access the email address associated with the Box account, we recommend either reaching out to the email service provider (ESP) to regain acces...
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Hi Amanda, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for u...
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Hi Takayuki, Welcome to the Box Community! This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,
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Hi, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for updates....
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Hi Douglas, Welcome to the Box Community! I'm sorry for the confusion and phone support request is only available for business accounts and higher. I see that we’ve already addressed your concern v...
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Hi Jennifer, Welcome to the Box Community! This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a t...
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Hi Loes, Welcome to the Box Community! Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of the...
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Hi オノデラ ヨシヒロ , Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your ...
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Hi, Welcome to the Box Community! This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead and created a ticket...