AJ
- Total activity 3364
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Recent activity by AJ-
Hi Michiel, Welcome to the Box Community! Since you'd be losing your university email. I suggest that you bring this to your Box admin or IT to have your email changed and downgrade to a persona...
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Hi Kurt, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box con...
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Hi Mat, Welcome to the Box Community! I'm sorry to hear about the trouble with the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. B...
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Hi Matt, Welcome to the Box Community! Any changes in the local Box Sync folder are replicated on Box and vice versa. Sometimes Box Sync is unable to sync a change because another change on the sam...
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Hi Marc, Welcome to the Box Community! I suggest that you follow the steps found in this Box Product Support page about "Troubleshooting Box Sync". https://support.box.com/hc/en-us/articles/360...
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Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console>...
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Hi Matti, Welcome to the Box Community! I'm sorry to hear about the trouble with the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504....
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Hi Petra, Welcome to the Box Community! The link has the settings set to "Collaborators'. This means that the shared link can be accessed if file/folder was shared through invitations or incorre...
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Hi Claire, Welcome to the Box Community! I suggest that you check this article from our Box Product Support page about adding seats. https://support.box.com/hc/en-us/articles/360043695374-I-Have...
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Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and I suggest that you still need to delete unwanted files since you went over the 50 GB allocated...