AJ
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Recent activity by AJ-
Hi there, Welcome to the Box Community! This would be best addressed by our Billing Team at billing@box.com. You may want to check this article from our Box Product Support about "Payment Met...
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Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box consol...
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Hi Mark, Welcome to the Box Community! This would be best addressed by our Cancellations Team at cancel@box.com. Please check this helpful article from our Box Product Support page about "Can...
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Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console>...
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Hi, Welcome to the Box Community! I'm sorry for the trouble. This would be best addressed by our Billing Team billing@box.com at or call 0808 189 0504. Best,
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Hi Tara, Welcome to the Box Community! I'm sorry for the confusion. This would be best addressed by our Cancellations Team at cancel@box.com. Please check this helpful article from our Box...
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Hi Syota, Welcome to the Box Community! Please find the article below listing the current supported file types in preview: https://support.box.com/hc/en-us/articles/360043695794-Viewing-Different-F...
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Hi Madison, Welcome to the Box Community! This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the link did not set...
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Hi Riad, Welcome to the Box Community! I'm sorry to hear about the trouble with the reactivation. This will require our Billing Team to work directly with you. I appreciate your patience with thi...
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Hi JM, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for upda...