AJ
- Total activity 3364
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Recent activity by AJ-
Hi Kris, Welcome to the Box Community! I'm sorry for the confusion. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon...
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Hi Jiangzz, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your B...
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Hi Brian, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box co...
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Hi Justin, Welcome to the Box Community! This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email f...
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Hi Jim, Welcome to the Box Community! Login and Email Addresses Here, you'll see your default email address, as well as any additional email addresses you've added to your account. In this sect...
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Hi Danielle, Welcome to the Box Community! Practice Panther is a third party app. We don't have much visibility into their application so I would recommend reaching out to their support since this...
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Hi Kate, Welcome to the Box Community! Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of the...
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Hi Leah, Welcome to the Box Community! Did you click on "Accept" in the folder invitation? Are you seeing the folder in your Box account as still pending? If you are not seeing the folder in the a...
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Hi Ester, Welcome to the Box Community! This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. You may want to check this article from our Box Produ...
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Hi there, Welcome to the Box Community! I suggest that you contact the folder owner to check the status of the folder and the collaboration permissions. This would reflect on this folder sharing i...