AJ
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Recent activity by AJ-
Hi there, Welcome to the Box Community! Geolocation can be imprecise and also influenced by use of VPN. If you believe your account has been compromised, we highly recommend changing your password...
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Hi Casey, Welcome to the Box Community! Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of th...
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Hi there, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...
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Hi Charlotte, Welcome to the Box Community! I would like to know more about your concern. Can you elaborate more on this? Best,
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Hi Marco, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...
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Hi Bill, Welcome to the Box Community! I see that we’ve already addressed your request via ticket #2560622 by our Cancellations Team. Please reach out if there’s anything else we can assist with! ...
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Hi there, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to ass...
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Hi Gina, Welcome to the Box Community! I understand that you are having issues with changing emails. I suggest that you sign in to Support.box.com > Support > Contact Support in order to submit a ...
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Hi Ned, Welcome to the Box Community! I suggest that your colleague sign in to Support.box.com > Support > Contact Support in order to submit a case. Best,
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Hi John, Welcome to the Box Community! This would be best addressed by our Billing Team at billing@box.com. You can also this article from our Box Product Support page about "Upgrading your Box Ac...