AJ

Follow
  • Total activity 3355
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 4 users
  • Votes 3
  • Subscriptions 1690

Comments

Recent activity by AJ Recent activity Votes
    1. Community
    2. Support Forum
    3. ALL MY FILES ARE GONE

    Hi Louis, Welcome to the Box Community!   Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of ...

    1. Community
    2. Support Forum
    3. storage is stuck at wrong amount

    Hi Charles, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...

    1. Community
    2. Support Forum
    3. storage isue

    Hi Daddy Ar, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box ...

    1. Community
    2. Support Forum
    3. Cancel account post trial

    Hi Anurag, Welcome to the Box Community! Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing Te...

    1. Community
    2. Support Forum
    3. Data inconsistencies

    Hi Muhammad, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box ...

    1. Community
    2. Support Forum
    3. william

    Hi Bay, Welcome to the Box Community!  I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box cons...

    1. Community
    2. Support Forum
    3. email verification is not reaching the staff

    Hi Mark, Welcome to the Box Community!   This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ti...

    1. Community
    2. Support Forum
    3. storage

    Hi, Welcome to the Box Community!   We are seeing files in the account and should be registering the right storage count.   You can check this by going to your Box console> Account Settings>Accoun...

    1. Community
    2. Support Forum
    3. Access to shared file

    Hi Jess, Welcome to the Box Community!   I'm sorry for the confusion. I looked up your Box account and don't see any shared file/folder. Please make sure that the invitation is going to the right e...

    1. Community
    2. Support Forum
    3. What date does my account renew?

    Hi Rick,  Welcome to the Box Community!   Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189 0504 our Billing...