AJ

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Recent activity by AJ Recent activity Votes
    1. Community
    2. Support Forum
    3. Wrong count of my account space.

    Hi, Welcome to the Box Community!    I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box consol...

    1. Community
    2. Support Forum
    3. CANCEL MY ACCOUNT

    Hi Mark, Welcome to the Box Community!  This would be best addressed by our Cancellations Team at cancel@box.com.    Please check this helpful article from our Box Product Support page about "Can...

    1. Community
    2. Support Forum
    3. release storage

    Hi, Welcome to the Box Community!  I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console>...

    1. Community
    2. Support Forum
    3. Cancellation and refund

    Hi, Welcome to the Box Community!  I'm sorry for the trouble.  This would be best addressed by our Billing Team billing@box.com at or call 0808 189 0504.   Best,  

    1. Community
    2. Support Forum
    3. BOX IS A SCAM

    Hi Tara, Welcome to the Box Community!   I'm sorry for the confusion.  This would be best addressed by our Cancellations Team at cancel@box.com.    Please check this helpful article from our Box...

    1. Community
    2. Support Forum
    3. Final Cut Pro - how do you save a project file?

    Hi Syota, Welcome to the Box Community! Please find the article below listing the current supported file types in preview: https://support.box.com/hc/en-us/articles/360043695794-Viewing-Different-F...

    1. Community
    2. Support Forum
    3. link unavailable

    Hi Madison, Welcome to the Box Community!  This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created the link did not set...

    1. Community
    2. Support Forum
    3. Case: #2610515 - Unresponsive

    Hi Riad, Welcome to the Box Community!  I'm sorry to hear about the trouble with the reactivation. This will require our Billing Team to work directly with you.  I appreciate your patience with thi...

    1. Community
    2. Support Forum
    3. unable to receive verification email

    Hi JM, Welcome to the Box Community!  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for upda...

    1. Community
    2. Support Forum
    3. Payment Declined

    Hi, Welcome to the Box Community!    I'm sorry to hear about the trouble with the payment. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.  ...