Box User
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Posts
Recent activity by Box User-
Incorrect storage usage (have checked local folders)
CompletedDear Box Support Team, I am writing to report an issue with the storage space calculation in my Box account. The online system shows that I am using 16.3GB of storage, but my local folders only occ...
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Account Full Notice (Might be caused by an accident move and recovery files in a sync folder)
AnsweredHello, I am currently encountering a notification of exceeding the storage space in my account after calculation. I suspect this might be due to a few days ago when I was operating the sync fold...
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Account Full Notice
AnsweredI've been getting an account full notice. I had deleted a ton of old files and remove them from the trash folder and it still pops up. I've submit the same issue two days ago but get no response y...
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Space not reclaimed after deleting files
AnsweredHi, I've deleted a bunch of files from my account but space is not reclaimed. I ran into this issue in the past and a support person ran a script to correct the problem. Could the script be ran aga...