Aira
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Recent activity by Aira-
Hi there, Welcome to the Box Community! This error usually appear when the owner of the file/ folder removed you as a collaborator or the shared link has expired. You may need to check for the f...
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Hi there, Welcome to the Box Community! For me to check, may I please have the following: Screenshot of what it looks like on your end. OS and version that you are using. What Box app are you ...
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Hi there, Welcome to the Box Community! Please provide us with the following information to help us investigate the issue and locate the missing content: 1. The name(s) of the missing content. 2...
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Hi there, Welcome to the Box Community! For to check, may I have the following: Screenshot of what it looks like on your end How are you saving the files offline What Box app are you using? Is i...
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Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what are you referring to? Looking forward in assisting you.
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Hi there, Welcome to the Box Community! For me to check, may I please have a screenshot of what it looks like on your end? In the meantime, please try the following: Use different browser Clear...
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Hi there, Welcome to the Box Community! As per checking, the secondary email was not confirmed yet. Please check your Inbox and confirm the account. Thanks!
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Hi there, Welcome to the Box Community! May you please provide me this following information to isolate the issue you're having: What is the Operating System running on your machine? Would you be ...
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Hi there, Welcome to the Box Community! For me to check, may I please have the following: What iOS version do you have? How are you exactly uploading the files? Have you tried to uninstall/reins...
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Hi there, Welcome to the Box Community! In rare instances Box Drive fails to launch. Manually resetting Box Drive can often resolve this. To reset Box Drive on Windows Exit Box Drive (if it is run...