Aira
- Total activity 1833
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Comments
Recent activity by Aira-
Official comment Hi Cian, Welcome to the Box Community! I would suggest to contact the owner and have them reshare the file to you. Thanks!
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Official comment Hi Becky, Welcome to the Box Community! It should be expected. But the files are not lost. It should be on the owner's account. Best,
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Hi there, Welcome to the Box Community! For me to check, may I know if you have tried to access the file on a different browser? Does it happen to other file type? Can you provide a screenshot? ...
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Official comment Hi Samantha, Welcome to the Box Community! Upon checking, I see that your email address is not in our suppression list. You may check this with your email service provider. You may also check thi...
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Hi there, Welcome to the Box Community! This issue would be best addressed by our Product Support. I've created a ticket for you and please check your email for updates. Thanks!
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I've created a ticket for you and kindly check your email for updates. Thanks!
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product team. I've created a ticket for you and kindly check your email for updates. Thanks!
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Official comment Hi Kailash, Welcome to the Box Community! When a parent folder is partially synced (hovering over folder icon displays the This item is partially synced status), new subfolders or files created w...
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Official comment Hi Emma, Welcome to the Box Community! For me to assist you further, may I have more information about your issue? Can you provide a screenshot? Looking forward in assisting you.
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Official comment Hi there, Welcome to the Box Community! To check, may I know what Box app are you using? Is it Box Drive or Box Sync? If you're using Box Drive, could you please try to log out/in of the app? You...