Aira

1. Community
2. Support Forum
3. file not updating to all devices (iPhone)

Hi there,  Welcome to the Box Community! For me to check, may I please have the following:  Have you tried logging in/out of all the devices?  Have you tried to uninstall/reinstall the app? Is the...

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• Aira
• February 15, 2023 10:14
• -1 votes

1. Community
2. Support Forum
3. Delete custom app - Please help

Hi there,  Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• February 15, 2023 10:09
• -1 votes

1. Community
2. Support Forum
3. Unable To Access Box After Logging In

Hi there,  Welcome to the Box Community! I would like to have you try clearing the cached data that is stored in your browser to see if this resolves the issue for you. Here is an article that walk...

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• Aira
• February 15, 2023 10:08
• -1 votes

1. Community
2. Support Forum
3. Files uploaded and saved outside of folders

Hi there,  Welcome to the Box Community! I would suggest to search for the file and move them back to the original folder. Could you please confirm what Box app are they using? Is it Box Drive or B...

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• Aira
• February 15, 2023 09:39
• -1 votes

1. Community
2. Support Forum
3. Notifications on stats bar not showing

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on your end? Looking forward in assisting you.

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• Aira
• February 15, 2023 08:46
• Edited
• 0 votes

1. Community
2. Support Forum
3. The error I get is this: From Box select New -> Google Doc (or Slide, any Google doc) Enter file name Hit return I get presented with Sign in to continue over and over and over again

Hi there,  Welcome to the Box Community! For me to check, may I please have the screenshot of the error message? You may also check if you have meet the requirements to use Google here:https://supp...

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• Aira
• February 14, 2023 23:52
• -1 votes

1. Community
2. Support Forum
3. Box trying to sync a file that doesn't exist

Hi there,  Welcome to the Box Community!  I would like you to please uninstall the app, please see step below: https://support.box.com/hc/en-us/articles/360043697434-Uninstalling-Box-Sync-Manually ...

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• Aira
• February 14, 2023 23:34
• -1 votes

1. Community
2. Support Forum
3. Download items from shared url with view tag in C# Not found error

Hi there,  Welcome to the Box Community! For API related concern, please refer to this article: https://developer.box.com/reference/ Thanks!

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• Aira
• February 14, 2023 22:50
• -1 votes

1. Community
2. Support Forum
3. annuler mon compte chez Box.

Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...

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• Aira
• February 14, 2023 07:49
• -1 votes

1. Community
2. Support Forum
3. Where Can I Find Basic Definitions Or An Overview

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I am happy to create a ticket for you and kindly check your email for updates.  Thanks!

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• Aira
• February 13, 2023 23:11
• -1 votes