Aira

1. Community
2. Support Forum
3. Please Run Script to fix Storage Data Inaccuracy

Hi there,  Welcome to the Box Community!   We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.

• View comment
• Aira
• December 18, 2022 23:59
• 0 votes

1. Community
2. Support Forum
3. my Storage is full but I've deleted all content in Box. please run the script on my account

Hi there,  Welcome to the Box Community!  We've cleared up the data storage in your account and things should now be working as expected. You may refer to the link below as to why this issue happen...

• View comment
• Aira
• December 18, 2022 23:36
• 0 votes

1. Community
2. Support Forum
3. How to recover files deleted from Box Drive

Hi there,  Welcome to the Box Community!  As per checking, it looks like your issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for ...

• View comment
• Aira
• December 18, 2022 23:06
• 0 votes

1. Community
2. Support Forum
3. Storage Problem

Hi there,  Welcome to the Box Community!  We've cleared up the data storage in your account and things should now be working as expected. Let me know if you have any further questions.

• View comment
• Aira
• December 18, 2022 22:47
• 0 votes

1. Community
2. Support Forum
3. Accidentally deleted a folder

Hi there, Welcome to the Box Community! I was able to recovered the deleted file and it should be accessible on your end now. Going forward, kindly check this article on how to recover deleted file...

• View comment
• Aira
• December 18, 2022 22:39
• 0 votes

1. Community
2. Support Forum
3. Contacting support

Hi there, Welcome to the Box Community! I apologize for the inconvenience, but for your type of account, we can only provide support via this forum.  As per checking, it looks like you already reac...

• View comment
• Aira
• December 18, 2022 22:34
• Edited
• 0 votes

1. Community
2. Support Forum
3. I can't add collaborators to a folder i created

Hi there,  Welcome to the Box Community, I'm happy to help! We have previously seen this error in the past if too many collaborators are being invited at a time, and too many invites being made wit...

• View comment
• Aira
• December 16, 2022 07:42
• 0 votes

1. Community
2. Support Forum
3. Duo

Hi there,  Welcome to the Box Community!  This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

• View comment
• Aira
• December 14, 2022 23:39
• 0 votes

1. Community
2. Support Forum
3. Shared links not loading in browser

Hi there,  Welcome to the Box Community and so sorry that it took us hours to reply.  If you are having issue with shared links please provide a screenshot so I can check.  Thanks!

• View comment
• Aira
• December 14, 2022 23:35
• 0 votes

1. Community
2. Support Forum
3. Is there multi login restrictions in free accounts?

Hi there,  Welcome to the Box Community!  We do have a Two-factor Authentication and details are in this article: https://support.box.com/hc/en-us/articles/360043697154-Multi-Factor-Authentication-...

• View comment
• Aira
• December 14, 2022 02:39
• 0 votes