Aira
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Recent activity by Aira-
Hi there, Welcome to the Box Community! Since this issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!
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Official comment Hi there, Welcome to the Box Community! As per checking, it looks like you are accessing a shared folder. I would suggest to contact the owner of the folder to have them check if you still have ac...
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Official comment Hi there, Welcome to the Box Community! I have cleared your storage and it should be updated on your end now. Thanks!
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Hi there, Welcome to the Box Community! For me to check, may I please have the following: How big is the file you're trying to download? What file type are you downloading? Does it show any erro...
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Official comment Hi there, Welcome to the Box Community! For Box Sync, you need to manually mark the files for sync. To do that, please see this article: https://support.box.com/hc/en-us/articles/360044196393-Mar...
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Official comment Hi there, Welcome to the Box Community! I have cleared your storage and it should be updated on your end now. Please refer to this link for reference as to why this issue happens: https://support...
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Official comment Hi there, Welcome to the Box Community! I have cleared your storage and it should be updated on your end now. To check why this issue often occur, please check this article: https://support.box.c...
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Official comment Hi there, Welcome to the Box Community! To check who your Admin is, kindly login to the account and go to Profile. Under Account you'll be able to see the Admin on the bottom part of the screen. ...
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Official comment Hi there, Welcome to the Box Community! I would suggest to directly communicate with the owner of the folder to check if the files are still in Trash. Here's an article to that will help you mana...