Aira

1. Community
2. Support Forum
3. Box Upload not working

Hi there,  Welcome to the Box Community! This issue should be best address by our Product Support. I have created a ticket for you and kindly check your Inbox for updates.  Thanks!

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• Aira
• April 26, 2022 23:55
• 0 votes

1. Community
2. Support Forum
3. allow access to all photosq

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what it looks like on  your end? Where exactly are you uploading a file, is it via Box Sync, Box Drive, ...

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• Aira
• April 26, 2022 23:29
• 0 votes

1. Community
2. Support Forum
3. Restore file without version history

Hi there,  Welcome to the Box Community! I apologize, however, Version History is not available for your type of account. Information can be seen in this article: https://support.box.com/hc/en-us/a...

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• Aira
• April 26, 2022 06:07
• 0 votes

1. Community
2. Support Forum
3. Viewing Document Viewing History and Activity

Hi there,  Welcome to the Box Community! Tracking file activity is available only on the files of Starter, Business, Business Plus, and Enterprise accounts, and only are visible if you're an owner,...

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• Aira
• April 26, 2022 06:05
• 0 votes

1. Community
2. Support Forum
3. Remove Access to Box folders remotely

Hi there,  Welcome to the Box Community!  You can logout by going to> Account Settings> Security> then logout.  Please let me know how it goes.

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• Aira
• April 25, 2022 05:29
• 0 votes

1. Community
2. Support Forum
3. Years of music gone,can box recover if

Hi there, Welcome to the Box Community! That default period is 30 days, although Box administrators of business and enterprise accounts can shorten or lengthen it.  While items are in your Box tras...

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• Aira
• April 25, 2022 02:20
• 0 votes

1. Community
2. Support Forum
3. please recount the storage

Hi there,  Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check...

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• Aira
• April 25, 2022 02:12
• 0 votes

1. Community
2. Support Forum
3. Refund

Hi there,  Welcome to the Box Community!  For cancellation and refund request, please check this article: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account Thanks! 

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• Aira
• April 25, 2022 01:04
• 0 votes

1. Community
2. Support Forum
3. Recently viewed shared files automataically deleted?

Hi there,  Welcome to the Box Community!  I would suggest to directly communicate with the owner of the file to see if the file is still saved on the user's account.  If there's anything else that ...

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• Aira
• April 25, 2022 00:54
• 0 votes

1. Community
2. Support Forum
3. I need to cancel my account that I purchased in error

Hi there,  Welcome to the Box Community!  For cancellation request, please visit this article: https://support.box.com/hc/en-us/articles/360043694874-Canceling-Your-Box-Account Thanks!

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• Aira
• April 25, 2022 00:21
• 0 votes