Aira
- Total activity 1832
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Recent activity by Aira-
Official comment Hi there, Welcome to the Box Community! I've investigated our email server logs and it looks like your email address is not on the bounce or suppression list. Please check your virus scan, Intern...
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Official comment Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You can check ...
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and you should be able to receive an update on your email. Tha...
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Official comment Hi there, Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langua...
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Official comment Hi there, Welcome to the Box Community! I apologize for the inconvenience. I'm going to run a script that will recount all of the files and how much storage is being used in your account. Sometime...
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Official comment Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may chec...
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Official comment Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. You may check...
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Hi there, Welcome to the Box Community! This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. Thanks!
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Official comment Hi there, Welcome to the Box Community! For me to check, may I please have the following: Screenshot of what it looks like on your end? Have you tried logging out/in of your account? Can yo also...
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Hi there, Welcome to the Box Community! From what I can see on my end, your account is still active. You may request for a new password below: https://account.box.com/login/reset?redirect_url=%2F...