Box Product Support

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Recent activity by Box Product Support Recent activity Votes
  • Box Drive v2.2 (Auto-Update on Launch for Mac)

    In this release we have included the following enhancements: Auto-update on Launch (Mac Only) - If Box Drive detects an update is available while it is starting up, it will automatically apply the...

  • Box Drive v2.1.107 - Windows Critical Update

    This is a Windows only patch of Box Drive v2.1.106 which blocks Sedlauncher.exe, a new process introduced in a recent Windows 10 update. This process's actions result in Box Drive downloading more...

  • Configurable Box Drive Location

    At Box, a key goal is to make collaboration seamless from the desktop. That's why we are enhancing support for linked files with the ability to choose where the Box Drive folder lives on your user...

  • Box Sync Uninstaller (for both Windows and Mac)

    We are excited to launch a Box Sync uninstaller with Box Drive v2.4 for both Windows and Mac! With this version of Box Drive we are making it seamless for users to transition from Box Sync to Box ...

  • Box Drive v2.4 Release Notes

    We are excited to launch a Box Sync uninstaller with Box Drive v2.4 for both Windows and Mac!  Learn more here.   This release also includes other enhancements: Clicking on Drive system notificati...

  • Box Drive v2.5 Release Notes

    In this release we have included the following enhancements: Admins and users can now disable the Search Hotkey.   We have also resolved the following bugs: On Windows, Sync Uninstall mode 0 (unin...

  • Box Drive v2.7 Release Notes

    In this release (v.2.7.241) we have included the following enhancements: Clicking Problem Item notifications on Mac will now launch the Problem Items UI Visual enhancements to the Problem Items UI...

  • Box Drive v2.7.242 Patch Release Notes

    This is a patch release for Box Drive v2.7.241, where users are hitting a crashing bug when attempting to upload large files.

  • Box Drive v2.8

    In this release we have included the following enhancements: Support for Box Shield 1.0 Beta including Smart Access Policies and Anomaly Detection Migration of some Current User preferences and se...

  • Box Drive v2.9 Release Notes

    In this release we have included the following enhancements: For Macs, package file types (from applications such as iWork, Omnigraffle, etc.) will now become Problem Items when added to the Box D...