Box Product Support
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Votes on activity by Box Product Support-
Box for iOS 5.0.3
Version 5.0.3 of the Box for iOS app is a maintenance release that will include bug fixes for the app, including: UI issues related to large font sizes Crash fixes Unexpected logouts Notes Opening...
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Classification label colors
For security classifications, Box Shield and Box Governance admins will soon be able to select different colors for each classification label - e.g., "confidential" = red, "public" = green. There...
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Mac OS 10.13 support EOL for Desktop Products
Hello All, After April 30th, 2020, Box will end support for Box Drive, Box Sync, and Box Tools on Mac OS X 10.13. Per our OS support policy, we will maintain support for Box on the two latest...
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Shield Trial Mode feature
This features helps prospective Shield customers test Shield through a trial/proof of concept in their production environments, without impacting the broader end user experience. Admins can choose...
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Simplified end user classification
We've released an improvement to the end user classification experience. When a user is classifying a file or folder, they will now see the associated security controls from Box Shield that will b...
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Box Shield Add-on for Splunk
The Box Shield Add-on for Splunk is now available for all Box Shield and Splunk Enterprise customers! This add-on connects Shield events to Splunk's data model, which can help security operations ...
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Box Drive v2.11 Release Notes
EDIT (01/14/2020) - We have stopped the release of v2.11.42 due to an issue where files that were originally created in One Drive were failing to upload successfully through Box Drive. We have res...
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TLS 1.1 EOL
We will be discontinuing support for TLS 1.1 across all Box services so that we can align with industry best practices to continue to provide the highest security for your content. After March 31...
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Security Classification Enhancements
We are making some enhancements to Classification! Existing Governance customers will soon enjoy: Ability to delete and rename classification labels Ability to cascade classification label from fo...
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Legal Hold Report Optimization
We've made three enhancements to the legal hold report to improve scalability and insight into content on hold: Additional fields: Path Id, Size, User ID and Reason for Hold Further optimization:...