Box Product Support
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Recent activity by Box Product Support-
Box Drive v2.9 Release Notes
In this release we have included the following enhancements: For Macs, package file types (from applications such as iWork, Omnigraffle, etc.) will now become Problem Items when added to the Box D...
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Rich File Preview Directly in Box Notes
Notes File Preview is coming soon. Now when you add shared links into a Box Note, you'll be able to quickly view the content by simply converting the link to a rich file preview. File Preview lets...
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Keep managed external users and admins of service accounts informed
On Sept 25, 2019, we will be releasing an opt-in feature that allows managed users to receive Box notifications at a verified notification email address that is different than their primary Box em...
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Box Tools Windows (v4.6.1)
We released a new update on Box Tools Windows (v4.6.1) which will deliver the following important improvements: *Updated October 6th, 2019 from Box Tools (v4.6.0 to 4.6.1)* Localization support ...
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Automatically flag malicious files with metadata
Today, we're releasing an opt-in feature available to all Business, Business Plus, and Enterprise customers called Virus Scan Metadata. This feature increases the visibility of Box's existing viru...
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Box Sync Long Term Supported (LTS) Installer v4.0.7966
We are releasing a new version of our Box Sync LTS Installer which will replace the current v4.0.7901. Once released, it will be available here. This new version includes a critical resolution ...
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Box Tools Mac (v4.9.0)
We released a new update on Box Tools Mac (v4.9.0) that will deliver the following important improvements: MacOS 10.15 support Localization support - We are very excited to add support for 20 lo...
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Custodian search inside a legal hold
In large organizations, a legal hold can have hundreds of custodians, and it becomes difficult for an admin to answer “Has this user been placed on hold?”. Box Governance will soon enable admins t...
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Tasks Update - Require One vs. All Task Completion Rule
Box will soon be giving you even more control over how you collaborate using tasks, adding support for a new completion rule for both General and Approval tasks. You can already assign a task to m...
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Box Sync v4.0.7965 Release Notes
This is a critical release to resolve a security issue as well as deliver other product improvements. Users will automatically be updated to the latest version of Sync as long as they are logged ...