Box Product Support
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Recent activity by Box Product Support-
Shield Trial Mode feature
This features helps prospective Shield customers test Shield through a trial/proof of concept in their production environments, without impacting the broader end user experience. Admins can choose...
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Box Postman Quick Start for Box Platform
We have released an updated version of the Box Postman Collection, in combination with a brand new Postman quick-start guide. These two releases make it even easier for developers, admins, and non...
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View Files Inside a Zip File
We now support preview for zip files with our archive viewer for Box web application and mobile browser sessions. Users can view the list of files within a selected zip file with navigation capabi...
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Capture 1.4.0
Capture 1.4.0 includes the following changes: Updated look and feel, including refreshed iconography Resolved issues where uploading media from the device library would sometimes crash the app Res...
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Simplified end user classification
We've released an improvement to the end user classification experience. When a user is classifying a file or folder, they will now see the associated security controls from Box Shield that will b...
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Enable KeySafe through the Admin Console
On January 24, 2020 we launched a new feature that allows admins to enable KeySafe from the Admin Console once it's been purchased and configured with Box Consulting. In most cases, KeySafe is ena...
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Box Shield Dashboard Enhancements
This month, we are making some enhancements to the Box Shield dashboard to help admins see the big picture and hone in on what's most important. The new modules provide a visual summary of Shield ...
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Box Shield Add-on for Splunk
The Box Shield Add-on for Splunk is now available for all Box Shield and Splunk Enterprise customers! This add-on connects Shield events to Splunk's data model, which can help security operations ...
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New Integrations Experience: Recommended Apps & App Activity
We will be releasing Recommended Apps & App Activity to all Box customers. Both features have been in Private Beta since October. App Activity is a unified view of events that happen on a B...
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Improved App Management Experience
On 2/5, we released an updated version of the Enterprise Settings -> Apps tab in the Box Admin Console. This new experience makes it easier for Box admins to discover and deploy 3rd party applicat...