Unable to upload a file

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Telnet

• 21 avril 2023 10:34
• Modifié

Hello, I try to upload a file as usual, but today I get an error message "unable to upload, please try again"

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  Telnet

  • 21 avril 2023 10:34
  • Modifié

  Hello, please find a screenshot for detail of the problem occured

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  Rona

  • 21 avril 2023 22:42
  • Modifié

  Hi there, 

  Welcome to Box Community and glad to assist! 

  To help fix your upload error, please try the following: 

  • Try a different browser, network connection and/or machine. 
  • Make sure you're running an updated browser. 
  • Clear your browser's cache and cookies, here are the steps. 
  • Check your firewall, make sure it's configured, please see the steps. 
  • Disable your plugins/add-ons/extensions in multiple browsers. 
  • Restart your machine 

  Hope it helps! 

   

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  Telnet

  • 25 avril 2023 11:53
  • Modifié

  Hi,

  I tried all what is above without success. I used 3 laptops without any restrictions and I get the same problem.

  What do you suggest to solve the issue?

  Thank you

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