There was a problem while completing your request. Please try again.
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Massively struggling trying to share a document with a group of users. currently only sharing with 25 and need to invite another 30 approx. Every time i try to add somebody i just get this message: 'There was a problem while completing your request. Please try again.'
Can a box support visor please look into this? Thanks
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Hi Tamlyn,
Welcome to Box Community and glad to help!
Here's our recommended troubleshooting steps for your invitation error.
- Updating your browser to the latest version
- Clearing your browser's cache
- Using Box with an alternate browser, computer, or network.
- Temporarily disabling any plugins/extensions in your browser
- Removing unwanted extensions, plug-ins, ads, pop-ups & malware:
- You may also try sending your invitation in batches.
Hope it works!
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