Can no longer rename my folders
Went in to update some folder names and create new ones, which I have always been able to do and now I get the following,
There was a problem completing your request. Please try again.
This is day two of getting the same message.
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Hi Alberto,
Welcome to the Box Community! I'm happy to help.
- What browser are you using when accessing Box.com?
- Please note: Box’s supported browsers and versions can be found in this article.
- What's the version of your Box Drive?
- Is this behavior consistent on all browsers and networks?
- Is this happening to other collaborators or just you?
Additionally, please try the following preliminary troubleshooting steps:
- Please try clearing your browser's cache and cookies
- Please try disabling any plugins on your browser
Best,
- What browser are you using when accessing Box.com?
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