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Commentaires
Activité récente par France-
Hi Aaron, Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information. And it seems you already have...
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Hi Lilian, Welcome to the Box Community! Thank you for your feedback! I'll go ahead and pass this along to our product team who are always appreciative of user input. If you have any other product...
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Commentaire officiel Hi Georgina, Welcome to the Box Community! To help with your concern, I went ahead and created a ticket for you with our Billing department to help update your billing/ payment information. Pleas...
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Hi Dave, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and create...
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Hi Astrid, Welcome to the Box Community! The issue you encounter seems related to this article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-...
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Hi Michael, Welcome to the Box Community! This would be something our Billing associates can help you with and it seems you already have an open ticket for similar issue. Please continue wor...
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Commentaire officiel Hi there, Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter? Storage Usage Or File Count In My Account Is Incorrect Th...
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Commentaire officiel Hi there, Welcome to the Box Community! You may be experiencing an issue related to this article: Storage Usage Or File Count In My Account Is Incorrect The next step will require you to contact...
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Hi Pansilu, Welcome to the Box Community! Unfortunately, we do not have the specific report you described in this post. The closest that I can recommend is to run a "User Activity Report" and then...
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Hi there, Welcome to the Box Community! Can you follow the steps below to fix the issue with the missing icons and context menu for Box Drive in your Mac:1. Click the Apple Icon (in upper-left han...