Aira

1. Communauté
2. Support Forum
3. Display to large on ipad mini using the Box app

Hi there,  Welcome to the Box Community!  For me to check, may I please have a screenshot of what are you referring to?  Looking forward in assisting you.

• Afficher le commentaire
• Aira
• 14 février 2022 01:32
• 0 vote

1. Communauté
2. Support Forum
3. cuenta perdida

Hi Angel,  Welcome to the Box Community! At the moment, we're only able to offer full email and phone support in English. We apologize for this limitation -- please contact us in one of these langu...

• Afficher le commentaire
• Aira
• 14 février 2022 01:13
• 0 vote

1. Communauté
2. Support Forum
3. How do I share a folder with and outside user?

Hi Dave,  Welcome to the Box Community!  Shared links enable you to quickly copy and share hyperlinks to content stored in Box with your coworkers and friends – both inside and outside the company....

• Afficher le commentaire
• Aira
• 14 février 2022 01:11
• 0 vote

1. Communauté
2. Support Forum
3. Limited use of email uploads

Hi there,  Welcome to the Box Community! This case should be best addressed by our Product Support. I will go ahead and create a ticket for you. Please check your email for updates.  Thanks!

• Afficher le commentaire
• Aira
• 11 février 2022 00:41
• 0 vote

1. Communauté
2. Support Forum
3. Account without storage space

Hi there, Welcome to the Box Community! Sorry for the issues you experienced with Box! We've cleared up the data storage in your account and things should now be working as expected. Let me know if...

• Afficher le commentaire
• Aira
• 10 février 2022 23:56
• 0 vote

1. Communauté
2. Support Forum
3. Missing Folders

Hi there, Welcome to the Box Community!  For me to check, may I please know what Box app are you using? Can you provide a screenshot of what it looks like on your end? Looking forward in assisting ...

• Afficher le commentaire
• Aira
• 10 février 2022 23:52
• 0 vote

1. Communauté
2. Support Forum
3. URL changes with every new file version upload

Hi Miroslava,  Welcome to the Box Community!  It should be expected. At the moment we don't currently offer the feature you asked about. Our Product team is constantly looking for ways to improve B...

• Afficher le commentaire
• Aira
• 10 février 2022 04:21
• 0 vote

1. Communauté
2. Support Forum
3. Box will not let me upload files

Hi Salem,  Welcome to the Box Community!  To further check, may I have a screenshot of what it looks like when you tried to upload the file? Looking forward in assisting you.

• Afficher le commentaire
• Aira
• 10 février 2022 03:52
• 0 vote

1. Communauté
2. Support Forum
3. Pay Invoice

Hi Catherine,  Welcome to the Box Community!  As per checking, I see that you are under a free account. If you have a paid account, you may go ahead and submit a case using your paid account here: ...

• Afficher le commentaire
• Aira
• 10 février 2022 03:35
• 0 vote

1. Communauté
2. Support Forum
3. Lost all of my collaborated folders

Hi there,  Welcome to the Box Community!  If you have lost access to the file you are collaborating with, I would suggest to directly contact the owner of the file. The owner may have set an expira...

• Afficher le commentaire
• Aira
• 10 février 2022 01:32
• 0 vote