deleting external users

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Greg Turtletaub

• 2023年02月28日 22:38

I need to delete an external user but the system doesn't give me the option to delete this person.  Deleting managed users is easy but external users not so much. 

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  Rona

  • 2023年03月01日 22:29

  Hi Greg, 

  Welcome to Box Community! 

  Let me help get rid of your external users, here's the steps: 

  1. Log in to your account and navigate to the Admin Console.
  2. Click Users & Groups.
  3. Under the External Users tab, locate the user to edit and click More Options.
  4. From the drop-down menu choose Remove User from All Items

  Note: This is how you can remove the user as a collaborator from any folder owned by you or any managed users in your account.

  As your reference, head over to this article, Managing External Users. 

  Hope it helps! Let us know in the Community if you have additional question.

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