Downloads not permitted

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Jodi Richards

• 2023年03月24日 16:47

I uploaded very large photography files to Box due to the fact that my external backup drive was corrupt. I have now erased that backup drive and reformatted it and want to download my files back to the external drive. Right now I am trying to download a folder to my computer and it’s showing “The operation couldn’t be completed. Operation not permitted” I’m stuck and need assistance. 

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  Rona

  • 2023年03月24日 22:08

  Hi Jodi, 

  Welcome to Box Community and glad to help! 

  We'll be needing more details in regards to your download issue. And let me create a ticket and have someone from Product Support to assist.

  Please keep an eye to your email. 

  Happy Weekend! 

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