Keep getting upload errors when uploading files

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Leon Wilkes

• 2023年04月03日 13:54

I am in the progress of up loading a large amount of files but keep getting errors.

I have over 6000 files totalling 51gb and unable to drop large folders so now moving 30 files trying to avoid errors and upload failures, which is driving crazy!

Unfortunately after a period of time I am unable to unload a single file due to errors. Files do not progress past 0%. This happened over the weekend but was able to upload files today but now has stopped.

There is no issue with the broadband speeds.

How to I avoid the upload errors, anyone can help?

 

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  Rona

  • 2023年04月05日 20:55

  Hi Leon, 

  Welcome to Box Community and glad to help! 

  Looks like you've already worked with our Product Support team to address your upload issue. 

  Let us know in the Community if you need additional help or you may head over to our Product Support team by creating a ticket. 

  Stay well! 

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