all files missing after upgrade

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Vivian Hunt

• 2023年04月11日 12:09

Hi I have just upgraded my account to business account and now all files have disappeared. Urgently need to resolve this and the chat bot and phone number does not work. thanks

 

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  Rona

  • 2023年04月13日 22:34
  • 編集済み

  Hi Vivian, 

  Welcome to Box Community and glad to help! 

  It appears that you've managed to address this concern with our Product Support team. Please let us know if you need further assistance and we'd love to further assist. 

  Thanks for posting! 

   

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