Box Status

How do I open a support case with Box?

回答済み
フォローする
New post
Jon Varner

Box failed to update. Then I received this message: Your logs have been sent successfully. If you do not have an open support case with Box, please create one here so someone can follow up with you. A support case is required to investigate this issue.

However, the "here" above leads nowhere. 

1

コメント

2件のコメント

日付 投票
  • Rona

    Hi Jon, 

    Welcome to Box Community and glad to assist! 

    Looks like you're updating your Box application, can I confirm the current version of your Box Application and your Operating System? 

    We'll await for your reply! 

    0
    コメントアクション パーマリンク
  • Gloria Veal

    yes

     

    -1
    コメントアクション パーマリンク

サインインしてコメントを残してください。