Please run script to fix storage measurement

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Evan Peck

• 2023年04月25日 15:26

Dear Box Support,

Hello.  Can you please run the script on my account that gets an updated measurement of the storage being used?  It's counting previously-deleted files (that have been deleted from the trash also) against my limit.  Thank you!

Evan Peck

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  Rona

  • 2023年04月26日 20:21

  Hi Evan, 

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to box.com> Account Settings> Used Storage. 

  Hope it helps! 

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