Used storage is incorrect

回答済み

フォローする

New post

金巻　真一郎

• 2023年05月04日 00:26

I have deleted many of the files, but the used storage is not being released.
It looks like 8.7gb is currently being used, but in reality there is less than 1gb.
I moved them to the trash a few days ago, but the update date does not reflect the latest.
I am very concerned if it continues to increase and exceeds 10gb.

0

• 

  Rona

  • 2023年05月04日 22:29

  Hi there,

  Welcome to Box Community and glad to help! 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

  Hope it helps! 

  0

  コメントアクション パーマリンク
• 

  金巻　真一郎

  • 2023年05月08日 06:13

  Thank you very much. The values are now correct and the problem has been resolved.

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。