Box notes contact box dissapeared

回答済み

フォローする

New post

Steve Larson

• 2023年05月10日 14:57

The contact or chat box has disappeared from by box notes so I can't add comments or tag team members online.  I CAN do this through my phone app though.  Suggestions of how to add this back in?  I can do this through attached files, but just not in Box Notes

0

• 

  Rona

  • 2023年05月17日 19:06

  Hi Steve, 

  Welcome to Box Community and I’m here to help!

  To help you address this issue, please try the following troubleshooting steps: 

  • Use your alternate browser and try again. 
  • Clear your browser's cache and cookies. 
  • Make sure your browser's up to date. 
  • Restart your machine. 

  Hope it works! 

  0

  コメントアクション パーマリンク
• 

  Steve Larson

  • 2023年05月17日 19:32

  Thanks but that did not work.  It actually is working for me in Chrome, but is not working in Edge even after clearing cache and restarting computer.  It works on Chrome and it works in my app on my Iphone, but I can't get it to work from Boxnotes on Edge browser

   

  0

  コメントアクション パーマリンク
• 

  Megan Strocchio

  • 2024年10月04日 18:58

  Hello. I am having the same issue. Some of my colleagues have the little chat box so we can comment but I do not. I tried what box recommended above and it does not work. Any idea how to get the chat box for box notes? 

  0

  コメントアクション パーマリンク

サインインしてコメントを残してください。