Saving Microsoft 365 files straight to Box

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Haydon Murr

• 2023年05月16日 15:57

I am wanting to save Microsoft (Office) 365 files to Box. Under 'save a copy' options, I choose, 'Add a Place'. After selecting Box from the list of options, I log in to Box using the dialogue box. I then get a Box message headed, 'Disabled by Administrator' saying, 'This application cannot be used because it is not allowed by your Box administrator. If you have any questions, please contact your administrator at .... (my email address).

I am the Box administrator & I have looked to see where the Box permissions could be for this. I have no idea where to find the setting to enable saving from One Drive to Box.

Can someone help?

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  Nate

  • 2023年05月16日 20:29

  Hey Haydon - in your Box Admin Console, under "Apps", if you scroll down do you see a section entitled "Box for Microsoft Office"?

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  Rona

  • 2023年05月19日 17:25

  Hi Haydon, 

  Welcome to Box Community and I’m here to help!

  Here's the full context of the issue and we've also listed how you can fix this prompt. 

  Hope it helps! 

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  Haydon Murr

  • 2023年05月24日 12:08

  Thanks for your help Rona, but it seems that the Office 365 tenant ID is not recognized in the configuration process. I have copied & pasted directly across but the save option is faint & not available. Any further suggestions?

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