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  • Gerard Stam

    I agree, mine is saying 9.6GB used yet total of stored files is less than 1.5GB

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  • Rona

    Hi there, 

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    As always, don't hesitate to contact our team if you find inaccuracies to your storage count as shown and we'd love to further assist. 

    Also, we did the same for Gerard's. 

    Hope it helps! 

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